Hounds currently offers shipping to the United Kingdom only.
Standard shipping – £3.00 - £4.00 depending on the weight/size of your order – Your item will be dispatched via myHermes or UPS depending on the weight of the order in 1-2 days on a 2-3 day service. Typically your order will be delivered within 5 working days.
Once your item is posted we can no longer control delivery times.
We also offer a ‘Click & Collect’ service. You can order and pay for your item online and then collect from store at your convenience. Please allow 2 hours from ordering to collection so we can gather your order together in store.
Last day for Christmas delivery is 20th December. Any orders placed after this date will not be guaranteed for Christmas delivery.
Postage days are Monday – Friday excluding Bank Holidays.
When you have completed your order you will be sent an email confirming the details of your purchase and the delivery information. The courier sets your delivery times & date.
We recycle as much packaging material as possible to keep costs and waste down to minimum.
To help the environment, reduce waste and keep postage costs to a minimum we will recycle packaging materials wherever possible.
Hounds is both store and webpage and occasionally items will sell in store and online at the same time. Luckily this doesn't happen often but on the odd occasion it does we will refund you the cost of the out of stock item or contact you to arrange a later delivery date when back in stock.
We aim to post all parcels within 48 hours excluding public holidays.