Delivery & Collection
Online deliveries are dispatched Tuesdays - Friday (not including Thursdays), due to high demand delivery time is approx 2 - 5 working days. UK delivery is £3.99 or free for orders over £50.
Raw food is only available for collection, you can read about this below.
Click & Collect. A free service that enables you to order your Dogs goodies and collect from the shop. Collection days are
Tuesday & Wednesday 9.30am - 5.30pm
Friday & Saturday 9:30am - 5.30pm
Orders will be ready an hour after completing your order. Check emails & spam for updates.
General postage informationYour item will be dispatched via Low Cost Parcels on a 2-5 working day service. Typically your order will be delivered within 5 working days.
Unfortunatley we cannot deliver raw food.
Once your item is posted we can no longer control delivery times.
When you have completed your order you will be sent an email confirming the details of your purchase and the delivery information. The courier sets your delivery times & date.
We recycle as much packaging material as possible to keep costs and waste down to the minimum.
To help the environment, reduce waste and keep postage costs to a minimum we will recycle packaging materials wherever possible.
Hounds is both store and webpage and occasionally items will sell in-store and online at the same time. Luckily this doesn't happen often but on the odd occasion it does we will refund you the cost of the out of stock item or contact you to arrange a later delivery date when back in stock.
We aim to post all parcels within 48 hours excluding public holidays.