Free delivery on orders over £20 code WETDOG
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Delivery

Hounds currently offers shipping to the United Kingdom only.

Standard shipping – £2.99 or free on orders over £40.00.

Your item will be dispatched via myHermes, UPS or DPD depending on the weight of the order in 1-2 days on a 2-3 day service. Typically your order will be delivered within 5 working days. ( Raw food delivery is 1-2 days )

Once your item is posted we can no longer control delivery times.

We also offer a ‘Click & Collect’ service. You can order and pay for your item online and then collect from store at your convenience. Please allow 2 hours from ordering to the collection so we can gather your order together in-store.

Postage days are Tuesday – Friday excluding Bank Holidays.

When you have completed your order you will be sent an email confirming the details of your purchase and the delivery information. The courier sets your delivery times & date. 

We recycle as much packaging material as possible to keep costs and waste down to the minimum.

To help the environment, reduce waste and keep postage costs to a minimum we will recycle packaging materials wherever possible.

Hounds is both store and webpage and occasionally items will sell in-store and online at the same time. Luckily this doesn't happen often but on the odd occasion, it does we will refund you the cost of the out of stock item or contact you to arrange a later delivery date when back in stock.

We aim to post all parcels within 48 hours excluding public holidays.